FAQs

How long will it take for my order to arrive?

Orders are processed within 24 hours. Delivery takes between 1-4 working days after your product has been shipped. Please be aware that this timing may change on special occasions, limited edition debuts, and restocks.

How can I check the confirmation of my order?

To check the confirmation of your order, please sign into your account. To track your order if you don't have an account, please go to your delivery confirmation email on your email, WhatsApp, or through SMS text.

Can I change my order?

Please get in touch with us at care@wildglow.in or reach us by phone call 9708102030 as soon as possible. Although we will try to comply with your request, there is no guarantee that any alterations can be done once an order has been placed.

Can I exchange my product?

Sorry, but all sales are final and we do not presently allow exchanges.

How do I check the current status of my order?

Track your order by signing through your account or you can reach us at 9708102030, Or email us at care@wildglow.in

How many days does it take to deliver the product?

The orders are estimated to be delivered within 1-4 business days from the dispatch date. (Except for government-imposed obligations and natural disasters)

How does the delivery process work?

Your products are carefully reviewed after our system has processed your order to make sure they are in flawless condition. After passing the last round of quality inspection, they are packaged and given to our reliable delivery partner. The package is then delivered as soon as possible to you by one of our delivery partners. They will get in touch with you to find a solution if they are unable to visit the address you gave at the appropriate time. Before placing and preparing your order for shipping for Cash on Delivery (CoD) orders, a member of our Customer Service team will get in touch with you to confirm your order.

How do I pay for a WildGlow Cosmetic purchase?

WildGlow offers you several easy uses of payment options.
1 Debit and credit cards
2. All international cards
3. Net banking
4. Cash on delivery / Pay on delivery
5. UPI-BHIM, PAYTM, Google pay, Phone pay

Do I need to create an account in order to place a purchase?

Setting up an account is not mandatory, but by doing so, you be able to track your order and review all your past purchases. Once you create an account, you will earn 100 WildGlow coins.

How do I create an account?

Visit www.wildglow.in to create your account.

How do I subscribe or cancel my email subscription?

By going to the footer's Signup to get closer. You may quickly sign up for emails. If you want to cancel or unsubscribe, find the "Unsubscribe" link on the email subscription page and click it.

Where I can buy products of WildGlow?

In addition to our E-commerce partners like Nykaa, Amazon, Myntra, Flipkart, JioMart etc., WildGlow products are also offered on www.wildglow.in

How do I get more details about a product?

Product description is available on the product pages, however, if you have any additional queries, feel free to contact us by email at care@wildglow.in

How often do you restock?

Restocking times change based on the availability of the goods. To learn when your favorite products will be back in stock, sign up for our email, Whatsapp, or SMS text alerts.

Do you provide free gifts or samples?

On occasion, orders placed through www.wildglow.in will receive a gift with purchase. All free gifts added to customers' orders, unless otherwise specified, are added only if it is in stock and are not guaranteed. All samples, sachets, stickers, and additional goods or services are tentative and subject to availability.

Do you provide specials or discounts?

Yes, occasionally, we provide promos and discounts. To learn about new deals, subscribe to our email, WhatsApp, or SMS text alerts.

Do you have games with prizes to win?

Yes, we have a game where you can win assured gift hampers or instant discounts of up to 20%. You can win exciting offers too.

Where are your products made?

Our recipes are created in India using materials that are nature-oriented.

Which product forms a part of the WildGlow Cosmetics range?

The product range of WildGlow Cosmetics encompasses natural cosmetics products, developed for the targeted cleansing and care of the face and body. The range is rounded off by special products for beauty and skincare.

Are WildGlow Cosmetic products vegan?

All the products are vegan.

Do your products undergo animal-testing?

All our products are cruelty-free and does not go under any animal-testing.

Are the products suitable for all types of skin?

The products were created to be safe for all skin types, but if you have any particular worries, talk to your doctor using the website's list of components or you can directly contact us at 9708102030 to consult with our in-house dermat team.

Have dermatologists tested your products?

Yes, each product has undergone rigorous safety testing by a dermatologist who holds board certification.

What temperatures are required for the storage of these goods?

We advise keeping your products out of direct sunlight and extreme heat or keep them in a cool, dry place.